Our Staff

Scott Harlow, HIS

Scott Harlow, HIS

Hearing Instrument Specialist & Regional Office Manager

Scott Harlow joined Starkey HearCare in 2019 as a Hearing Aid Specialist in Clearwater Florida. In June 2020, he was promoted to Regional Manager, covering Central and SW Florida. In his free time Scott enjoys spending time doing anything associated with the water, swimming, boating or just hanging out at the beach.

Katrina McSpadden, HIS

Katrina McSpadden, HIS

Hearing Instrument Specialist

I have been in the hearing industry for 12 years. I am board certified in Hearing Instrument Sciences. I have a passion for helping people and changing their lives and have done so in many capacities. I possess the knowledge, skill and experience to educate those with hearing loss, and their loved ones to be able to participate in, and live life to the fullest despite their hearing loss. I aspire to help as many hearing-impaired individuals as possible.

Hearing loss as been attributed to several other health disorders including but not limited to; dementia and other cognitive disorders such as depression, diabetes, stroke and heart disease. Today, 14.6 million people in the USA live with an untreated, disabling hearing loss. It is my goal to help change these numbers to provide all around wellness to those with hearing loss.

Outside of helping people with hearing loss, I enjoy spending time with my family, listening to music, reading, playing chess, outdoor activities, and traveling. I have been blessed with 3 wonderful children: 2 boys and 1 girl.

Angie Murphree

Angie Murphree

Patient Services Coordinator

Angie Murphree is a PSC. She is originally from Childersburg, Al. and moved to Columbiana, Al. in 2005. Angie has 18 years of experience as a Patient Care Assistant in the field of Orthodontics. Angie began working in the hearing industry in 2019 and was drawn to the profession because of her passion for helping others to achieve the best experience in patient care that they deserve.

What Angie loves most about saving hearing lives is the communication relationships it restores with the patient and their family and friends. Angie strives to make every patient feel cared for, welcomed and appreciated in her everyday work.

Outside of saving hearing lives, Angie loves spending time with her family watching Alabama Football and her hobby with furniture restorations and woodwork.

Jessica Leigeber

Jessica Leigeber

Regional Administrative Coordinator

My name is Jessica Leigeber and I am the Regional Administrative Coordinator for Alabama. I have been working in the medical field since 2008. In March 2017 I joined Starkey HearCare as the Patient Services Coordinator in Albertville, AL. Then, in January 2019 I became the Regional Administrative Coordinator for all of Alabama.

I LOVE working with people who struggle to hear and to be able to help them makes me happy. Being in this industry has taught me so much, and I cannot wait to learn more.

I am married with two children. Some things I enjoy are watching my daughter play volleyball, watching my son play soccer, riding motorcycle with my husband, reading, decorating my house seasonally, and taking pictures.

woman with ipad background

Customer Reviews

Great experience! Great people!

Becky Eaves, on Google

I loved it they fit I. Can here myself talk but I have to turn my tv up to 30 percent to here what they are saying on tv because.my air conditioning is on

Betty Pogue, on Google

Had a great experience. Angie was so helpful and knowledgeable. I will definitely recommend Pattillo to anyone suffering with hearing problems.

Clay Spivey, on Google

Posted by James Kerry McGuire. Dr. Summer Heard did an excellent job when I purchased my last set of hearing aids. She explained every detail about my new hearing aids including how to use the remote, Surf Link and thrive app. She also paired my hearing aids to my iPhone...

Kerry McGuire, on Google

I would like to congratulate Dr. Summer Heard for her awesome abilities to find solutions to hearing aid issues and having the knowledge to fine tune my aids for optimum effectiveness. She has truly been a blessing! I look forward to a long term relationship with her going forward. I...

Jill McCarter, on Google

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